Angsana Laguna Phuket - SHA Extra Plus

Phuket - Thailand

Map
Set along the shores of Phuket’s Bang Tao Bay in the island’s northwest, our Angsana Laguna Phuket beachfront resort is a part of Asia’s first integrated resort, Laguna Phuket.

Enjoy pristine beaches with warm white sands or laze in the over 300-metre-long free-form resort pool.

Have a fun-filled holiday with friends, a romantic getaway with your loved one, or an enjoyable time bonding with family in this laid-back resort with endless activities. A 323 m pool snakes around the stylish Angsana Laguna Phuket, a modern tropical getaway on scenic Bang Tao Bay. Guests can take a free boat shuttle to shop at Canal Village Boutiques & Galleries.
Fitted with unlimited free Wi-Fi, the spacious rooms feature abstract artwork and modern Thai decor. All are equipped with a 40-inch flat-screen TV, a comfortable Sealy bed, and a luxurious pillow menu. Free bottled water is included.

Angsana Laguna Phuket is within 8 km from Wat Phra Tong (Half Buried Buddha) and Phuket FantaSea theme park. It is a 20-minute drive from Phuket Town and Phuket International Airport. Mai Khao Bay and Ton Sai Waterfall are 19 km away.

The award-winning Angsana Spa features Asian-inspired therapies and massage. Guests can practice yoga with a personal instructor, go scuba diving by the beach, or exercise at the gym. There is also a golf course in a nearby area. Free shuttles go to Laguna Phuket Golf Club.

A daily breakfast buffet is served at Market Place, while fresh seafood and Thai cuisine are offered at the beachfront Baan Talay. Other dining options include Tree House Kid’s Club & Café, as well as Mediterranean food at Bodega & Grill. Drinks are available at Loy Krathong Bar and Poolside Bar.
Choose your rooms

Laguna Twin

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
DVD player
Entire unit wheelchair accessible
Fan
Ironing facilities
Minibar
Pool towels
Private bathroom
Shampoo
Shower
Slippers
Terrace
Toilet
Toilet with grab rails
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:40 m2
Single2 Single

Laguna Grand

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
DVD player
Fan
Ironing facilities
Minibar
Pool towels
Private bathroom
Shampoo
Shower
Slippers
Terrace
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:45 m2
Extra large Double1 Extra large Double181-210 cm

Laguna Pool Access King

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
DVD player
Fan
Ironing facilities
Minibar
Pool towels
Private bathroom
Shampoo
Shower
Slippers
Terrace
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:40 m2
Extra large Double1 Extra large Double181-210 cm

Two-Bedroom Island Suite

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
Dining table
DVD player
Fan
Ironing facilities
Microwave
Minibar
Pool towels
Private bathroom
Refrigerator
Shampoo
Shower
Slippers
Sofa
Terrace
Toilet
Towels
TV
View
Capacity: 4 adults, 4 children
Maximum number of Guests:4
Dimensions:113 m2
Double1 Double

Laguna Premier

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
DVD player
Fan
Ironing facilities
Minibar
Pool towels
Private bathroom
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Towels
TV
View
Capacity: 2 adults, 3 children
Maximum number of Guests:2
Dimensions:45 m2
Sofa Bed1 Sofa BedVariable Size

Two-Bedroom Island Duplex

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
Dining table
DVD player
Fan
Ironing facilities
Microwave
Minibar
Outdoor dining area
Outdoor furniture
Patio
Pool towels
Private bathroom
Refrigerator
Shampoo
Shower
Slippers
Sofa
Terrace
Toilet
Towels
TV
View
Capacity: 4 adults, 2 children
Maximum number of Guests:4
Dimensions:139 m2
Single2 Single

One-bedroom Loft Suite

Air conditioning
Balcony
Bathrobe
Conditioner
Desk
DVD player
Fan
Ironing facilities
Minibar
Pool towels
Private bathroom
Shampoo
Shower
Slippers
Sofa
Terrace
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:88 m2
Large Double1 Large Double151-180cm

Laguna King Room

Air conditioning
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Cable television
Ceiling fan
Closets in room
Coffee/Tea maker
Conditioner
Desk
Electric Kettle
Free Toiletries
Hair Dryer
Internet access
Internet facilities
Minibar
Safe Deposit Box
Shampoo
Shower
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:40 m2
Double1 Double

Laguna Pool View King

Capacity: 2 adults, 2 children
Maximum number of Guests:2

Laguna Pool View Twin

Capacity: 2 adults, 2 children
Maximum number of Guests:2

Laguna Ocean View King

Capacity: 2 adults, 2 children
Maximum number of Guests:2

Laguna Ocean View Twin

Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:40 m2

Laguna Pool Access Twin

Capacity: 2 adults, 2 children
Maximum number of Guests:2
Services offered by Angsana Laguna Phuket - SHA Extra Plus
Fitness Center
Indoor parking
Bar
Breakfast
Beachfront
Family Rooms
Spa & Wellness Centre
Outdoor Swimming Pool (all year)
Good to know...
10 Moo 4, Srisoonthorn Road, Cherng Talay, Thalang, 83110 Bang Tao Beach, Thailand
City: Phuket
Region: Phuket Province
(TH) Thailand Map
Check-in from 14:00
Check-out until to 11:00
Child Policies
Below 16 years are considered children
Below 12 can stay free using existing beds
☝️ Local currency:   ฿ (THB)   Thai Baht
☝️ Time zone:   Asia/Bangkok
Angsana Laguna Phuket - SHA Extra Plus accepts special requests. Add them in the next step!
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TripAdvisor
Travelers Choice Best of the Best
4.5
Excellent
TripAdvisor
4.737 reviews
#3 of 80 hotels in Choeng Thale
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
thirameths
Review dated 09 Giu 2024
Good vibes,
Good food, good service and good vibes. Thank you for all staff who take care us Pin Film Chan Kang Bean Boss Aod and Krishna, we were enjoy. thank you Xana Beach club at Angsana Laguna Phuket, Hope to come back here to join again. See you next time.
thawinann2022
Review dated 09 Giu 2024
Angsana Laguna Phuket Spa
Went to spa today and it was wonderful, the receptionist was very helpful with the suggestion and the promotion. And the therapist khun Milli is super professional and very good massage and facial. The whole experience is just amazing super relaxing, loving it 😊
huziejane
Review dated 08 Giu 2024
Angsana Spa Laguna Phuket - Syiok
I did d Laguna run & thought a Spa treatment wld be nice. Laguna is far out so I went with Angsana Spa Laguna for a treat. D Recep Alice welcomed me drink (weird mix but ok). She was friendly & intro me to Prae 4 d massage. Queen treatment. Worth it! !
Dear huziejane,

We appreciate you taking your time to post your comments regarding your experience at Angsana Spa. Thank you for your compliment regarding the staff.

We do hope we may have the opportunity to welcome you back in the future.

Sincerely yours,
Kanittha Detmak
Hotel Manager
angelalT8954QH
Review dated 08 Giu 2024
Todo genial
Muy bien todo, en especial el masaje. Muchas gracias muy atentos todos en el desayuno pidiendo cafés muy rápido y observadores. Sonrientes y serviciales todo genial y el spa muy bien. Volveremos pronto muchas gracias …………………………………………..
Dear Angela L,

We are delighted to learn that you enjoyed your stay at Angsana Laguna Phuket. Your review is truly encouraging and supports our aim to deliver exceptional service and create lasting and treasured memories for all guests.

We do hope that you will have an opportunity to visit us again, and we look forward to the pleasure of welcoming you back to Phuket.

Sincerely yours,
Kanittha Detmak
Hotel Manager
edurnep91
Review dated 08 Giu 2024
Maravilla
Nos damos un masaje en el spa con Maii-ly y Bee que fue fantástico, todas las atenciones para que fuera de nuestro agrado, temperatura, presión, luz... Un masaje estupendo con una atención de 10! Desde la entrada con Baituei hasta que nos fuimos!
Dear edurnep91,

Thank you so much for this 5-star response in appreciation of the excellent service provided to you from the team at Angsana Spa Phuket. Feedback such as this encourages us to continue our focus on excellence.

We look forward to welcoming you back again in the future.

Sincerely yours,
Kanittha Detmak
Hotel Manager
Venuslky
Review dated 07 Giu 2024
Nice experience at Angsana Spa
I had a wonderful Thai massage at Angsana Spa with therapist JA. Great massage technique and helped me relieved my muscles stiffness that other massage therapists couldn’t do. Highly recommend JA. Also wanna thank the Spa reception lady Baiteuy she is so friendly and pleasant personality and takes good care of my requirements. Thanks so much to this nice spa experience. Really enjoyed it.
Dear Venuslky,

I would like to extend our thanks for sharing your feedback at Angsana Spa. Our team is very pleased to note that you had an enjoyable exprience. It is fantastic to hear that you were particularly impressed with our massage technique and therapist. Your comments are always most appreciated helpful for us in maintaining a high level of service to our guests.

We do look forward to have the pleasure of welcoming you back.


Sincerely yours,
Kanittha Detmak
Hotel Manager
ruwellynreignl
Review dated 05 Giu 2024
Good food, good people
Been to Market Place for breakfast and really enjoyed it. There were lots of options to choose from. The ambience is nice and the staff are very well accommodating especially June! She’s very friendly with the guests. Will be back again soon.
Dear ruwellynreignl,

We appreciate your 5-star rating here and are so glad to read of your total satisfaction with Angsana Resort and Services during your stay with us. It is always rewarding to receive such comments and I will be sharing your sentiments with the team overall in acknowledgement of their service excellence.

We hope we will have a pleasure of seeing you again in the near future.

Sincerely yours,
Kanittha Detmak
Hotel Manager
K7310TYpaolal
Review dated 05 Giu 2024
Mejor no se puede
Yaya milli y tík nos atendieron de maravilla en el spa angsana, recomendamos a ciegas esta experiencia un masaje espectacular de una hora, salimos mi esposa y yo como
Nuevos increíble atención lugar que transmite mucha relación y terminamos con una merienda thai.
Dear Paola L,

Many thanks for writing such a lovely account of your recent visit at Angsana Spa. Your praise for our staff and service are greatly appreciated and will certainly inspire our team to continue to deliver the exceptional.

We do look forward to welcoming you back as soon at the opportunity may arise.

Sincerely yours,
Kanittha Detmak
Hotel Manager
Discover09097588092
Review dated 29 Apr 2024
Incroyable !!!
J’ai eu la réception Yaya et la masseuse Nim, super accueil agréable, gentille elles propose des thés et infusion, c’était une expérience extraordinaire.
Dear Discover09097588092,

Your 5-star comments have been well received by the team of Angsana Laguna Phuket and we thank you for this most positive assessment of the our spa services.

Feedback such as this is shared with all of our associates and motivates us to continue our service focus for all of our future guests too.

We do look forward to welcoming you back as soon at the opportunity may arise.

Sincerely yours,
Kanittha Detmak
Hotel Manager
Joroti81
Review dated 16 Mar 2024
Super vacances ! Très bon hôtel.
Deuxième séjour à l'Angsana Phuket et avons été toujours aussi bien accueillis ! L'hôtel est vieillissant certes mais tellement bien entretenu et propre. Le personnel est très attentionné avec au Market place : June, Bew et Nan qui sont toujours souriantes et prêtes à rendre service... En vrai, toute l'équipe est dynamique et très aimable.
Le petit déjeuner est extraordinaire avec beaucoup de choix et des produits très frais.
Il y en a pour tous les goûts.

Notre demande de faire le ménage avant midi à bien été prise en compte et Wi qui s'est occupée de notre chambre a été super ! Très gentille et respectueuse de nos affaires.
La communication par WhatsApp avec l'hôtel est un vrai plus.
Nous avons juste mangé une fois au restaurant de la piscine (très correct) car le soir nous préférerions aller à pied jusqu'à Boat Avenue qui est l'endroit branché le plus proche avec beaucoup de restaurants et de boutiques. Une navette vous y conduit et vous ramène.
Il n'y que 30 minutes de marche si vous préférez.
Le samedi il y a le grand marché et le samedi un plus petit à canal village.

L'hôtel nous a offert 1 dîner au restaurant Bodega, c'était vraiment très gentil et très bon.

Le seul bémol encore une fois c'est qu'à la piscine silencieuse, les gens viennent avec leurs enfants et il faut à chaque fois se battre pour qu'ils comprennent que c'est une zone tranquille. Il y a pourtant des panneaux partout indiquant en anglais, en russe et en chinois qu'il ne faut pas faire de bruit !!! Et les gens ne comprennent pas que les enfants bah ça fait du bruit ! Il serait souhaitable faire de cette zone une vraie zone "adults only" surtout qu'il existe une grande partie de la piscine dédiée aux enfants avec des toboggans...
Pourquoi les gens ne comprennent rien ???
Pourquoi faut-il toujours se battre pour des évidences ???
Dommage que les gens ne respectent rien...
Malgré cela, je recommande vivement cet hôtel.
Je complète mon avis car aujourd'hui nous avons été au SPA pour un massage, quel bonheur ! C'est JA qui s'est occupée de nous. Nous avons choisi le massage "Angsana" c'était extraordinaire. La prestation vaut vraiment la peine. C'est un vrai massage professionnel qui fait beaucoup de bien. On vous demande quel degré d'intensité vous souhaitez, sur quelles zones accentuer le massage et quelles autres à éviter pour que ce soit le plus ciblé et agréable.
Bravo vraiment à tous dans cet hôtel... Ah oui je n'oublie pas ING qui lui aussi a été super à l'accueil !
Dear Joroti81,

Many thanks for choosing Angsana Laguna Phuket as your travel destination and for taking the time to share your experience. Your compliments towards the room, breakfast, restaurants, spa, staff, and service, is always most appreciated. This is also helpful for us in maintaining a high level of service to our guests and I will certainly share your comment with our associates and I am sure they will be delighted and feel inspired.

Thank you again for your trust and loyalty in Angsana properties. We do look forward to welcoming you back as soon at the opportunity may arise.

Sincerely yours,
Kanittha Detmak
Hotel Manager
travellingfoodieMel
Review dated 13 Mar 2024
Schön, aber null thai Flair und fast nur russische Gäste
Das Hotel Allgemein: Wir waren nach 2013 und 2014 im März 2024 das dritte Mal Gäste im Angsana Laguna. Das Hotel ist nach 10 Jahren nach wie vor meiner Meinung nach immer noch schön, allerdings halt auch lange nicht mehr nagelneu und man sieht, dass kleinere Instandhaltungsarbeiten nötig sind aber auch Instandhaltungsarbeiten durchgeführt wurden und wohl auch immer regelmässig durchgeführt werden. Wer dieses Hotel bucht und ein fehlerloses nagelneues 5 Sterne Hotel erwartet, wird hier nicht ganz glücklich werden, aber man kann sich trotzdem wohl fühlen. Rund um das Hotel hat sich im „Laguna“ in den letzten Jahren viel verändert. Es wurde sehr viel gebaut. Außerdem hat sich die Gästestruktur sehr verändert. Vor 10 Jahren wurde das Hotel noch überwiegend von asiatischen Gästen (Chinesen, Japaner, Inder) gebucht, welche auch dort geheiratet und gefeiert hatten. Nun kommen die meisten Gäste aus Russland, vereinzelt hört man britisches englisch oder amerikanisches englisch. Asiaten waren sehr wenige da, ob außer uns noch weitere Deutsche anwesend waren, weiß ich nicht. Man fühlt sich als deutscher Gast wie in Klein Russland. Gefühlt waren 80 % russische Gäste anwesend. Der „ich fühle mich wie in Thailand“ Faktor liegt im Angsana bei maximal 30 Prozent, auf Phuket gibt es viele andere Hotels, welche mehr thailändischen Charme versprühen.

Die Lage und Umgebung: Das Angsana liegt zusammen mit mehreren erstklassigen Hotels und Residenzen, wovon man viele untereinander mit einem kostenlosen Bootsshuttle oder Busshuttle erreichen kann, in einer idyllisch großen Lagunenlandschaft. Zum Hotel fährt man ab Flughafen ca. 20 Minuten, je nach Verkehr. Mit dem kostenlosen Bootsshuttle erreicht man das Canal Village mit mehreren Restaurants und Cafes,(es gibt auch ein deutsches Cafe Glück im Canal Village, in welchem der deutsche Auswanderer Matthias Bück von Goodbye Deutschland arbeitet) sowie Supermarkt und Weinläden. Mit dem kostenlosen Busshuttle kann man sich bis zum Eingang der Lagune fahren lassen und ab dort zu Fuss zu den dort befindlichen Restaurants oder Geschäften laufen. Direkt am langen Bang Tao Beach gibt es ein paar thailändische Imbissbuden und Massagen am Strand. Sportler / Jogger, welche gut mit der Hitze zurecht kommen, werden sich über die schönen Wege freuen. Ansonsten gleicht Laguna mittlerweile einer Beton Wüste, das hat in meinen Augen nichts mehr mit thailändischem Inselfeeling zu tun. Wenn man durch Laguna spaziert oder fährt, könnte man auch in z.B. irgendwo in Amerika sein.

Die Zimmer: Wir bekamen ein kostenloses Upgrade auf ein Premier Zimmer 2364 mit Lagunen Blick. Dies war etwas größer als unser eigentlich gebuchtes Standard Laguna Zimmer, mit einer riesigen Eckcouch, großem Balkon, bequemem und nicht hartem Bett, toller Bettwäsche, gut funktionierendem WLAN, USB Wandanschlüssen, Badezimmer mit Duschwanne, an welche ich mich nach 10 Jahren noch gut erinnern kann, da die Trennwand aus Glas immer noch viel zu kurz ist und man vorsichtig duschen muss, um nicht das ganze Bad unter Wasser zu setzen. Die Klimaanlage hat gut funktioniert.Jedoch gibt es leisere. Es gab eine Illy Espressomaschine und einen Wasserkocher und immer ausreichend Wasser. Das Zimmer hat uns gefallen.

Gastronomie: Wir haben mit Frühstück gebucht. Im Market Place kann man indoor sowie outdoor mit Blick auf oder an der Lagune sitzen und frühstücken. Das Frühstück ist okay, leider aber auch nicht mehr. Wir reisen sehr viel in Asien, überwiegend in 5 Sterne Häuser und das angebotene Frühstück erfüllt für die Hotelkategorie lediglich seinen Zweck, etwas nahrhaftes am Morgen zu sich zu nehmen und einen Kaffee trinken zu können. Dahingehend hat sich also leider nichts in den letzten 10 Jahren getan. Ziegenkäse, Gorgonzola, Philadelphia, Nutella, ein guter Schinken, Ei Benedikt, etc waren leider nicht im Angebot und der angebotene Orangensaft war leider auch nichts tolles. Die Swim up Poolbar ist nur so lala, die bestellten Klassiker Cocktails, welche weltweit überall gleich schmecken sollten, waren leider enttäuschend. Gerade, da die meisten Gäste aus Russland kommen, hätten wir in unseren bestellten Long Island Iced Teas eigentlich Alkohol erwartet (also in der Menge, dass man ihn auch schmeckt, so wie das normalerweise üblich ist!!!) , diese waren sehr lächerlich gemixt und im Glas war mehr Eis als Cocktail. An einem Abend sind wir zur Loy Krathong Bar (Hotelbar) und dort war der Long Island Iced Tea und auch der Singapore Sling deutlich besser, nahe am Original, wenn auch hier mit recht viel Eis. Es gibt am Strand einen Beach Club mit dem Namen Xana, welchen wir nicht genutzt haben, da wir lieber am Pool liegen. Das Poolside Restaurant haben wir einmal besucht, für Pasta und Pizza und war in Ordnung. Leider gibt es dort kein lokales Wasser (wie auf dem Zimmer), sondern nur importiertes. Die weiteren Restaurants haben wir nicht besucht, sondern waren außerhalb des Hotels essen.

Sport und Unterhaltung: Der Pool ist immer noch super, er ist sehr lange und schlängelt sich durch die komplette Anlage. Am Schluss endet dieser in einer Ruhezone. Dazwischen gibt es verschiedenes an Entertainment wie zb einen Whirlpool, eine aufblasbare Rutsche, die Swim up Bar und am Anfang einen Strand im Pool. Sehr schön war, dass im Gym die neueste Version der Technogym Cardiogeräte zu finden war, der Ferrari unter den Laufbändern. Etwas nervig am Abend war, dass das Gym wohl mit Bewegungsmeldern ausgestattet ist und wenn man nur auf dem Laufband steht, das Licht regelmässig aus ging. Außerhalb kann man tolle Spaziergänge unternehmen, im Canal Village bummeln, mit dem kostenlosen Bootsshuttle auf dem See umherfahren, sich im Stand up paddeln üben, das Angebot ist in Ordnung. Ein No-go sind die teilweise löchrigen abgenutzten Pool Handtücher, wovon viele schon lange in die Mülltonne gehören.

Service: Wir wurden sehr herzlich empfangen und haben uns natürlich auch sehr als wiederkehrende Gäste über das kostenlose Upgrade gefreut. Das ist nicht selbstverständlich. Das Housekeeping kam immer erst gegen späten Nachmittag, nachdem es fertig war, in irgendwelchen Ecken unbeobachtet an ihren Handys zu spielen oder Videos zu schauen. Generell war überall das Personal sehr freundlich, es hat die Gäste überall freundlich gegrüsst. Man fühlte sich willkommen.
Dear travellingfoodieMel,

We appreciate you taking your time to share your experience regarding your stay at Angsana Laguna Phuket. Thank you for your compliment regarding our location, room, and staff.

Please rest assured that all your feedback has been shared with our management team and will be followed up in our regular operational reviews to help improve our product and services. Please accept our sincere apologies that we were not able to deliver on your expectations and rest assured that we will continue on our journey of improvements until we have fine tuned both, product and service elements to be in line and even exceed our guests’ expectations.

Thank you once again for taking the time to share your thoughts with us. We value your patronage and look forward to welcoming you back to Angsana Laguna should your explorations bring you back to Phuket in the future.

Sincerely yours,
Kanittha Detmak
Hotel Manager
U3919ISsarahs
Review dated 11 Mar 2024
Ausgezeichnetes Hotel!
Sehr leckeres frisches Frühstücksbuffet! Viel zur Auswahl! Ganz viel frische Früchte. Aber auch viel thailändisches Essen zur Auswahl.
Super nettes tolles Personal! Die Restaurantleiterin namens June nimmt jeden herzlich auf sodass eine gute Freundschaft sogar aufgebaut wurde.
Das beste Hotel das wir jemals waren!
Dear Sarah S,

Thank you so much for this 5-star response in appreciation of the excellent service provided to you from the team at Angsana Laguna Phuket.

We are always excited to read of the satisfaction enjoyed by our customers. Feedback such as this encourages us to continue our focus on excellence.

We do look forward to have the pleasure of welcoming you back.

Sincerely yours,
Kanittha Detmak
Hotel Manager
Wendy72Parma
Review dated 25 Feb 2024
Bella struttura e ottimi ristoranti
Ho soggiornato 2 notti. Stanza ampia che affacciava sulla piscina quindi di notte tranquilla. Balcone grande. Bagno comodo e con tutto il necessario. Pulitissimo! Provata la spa e devo dire che ne vale la pena. Ho chiesto loro di organizzare il transfer per l’aeroporto e in 2 abbiamo speso 950 THB. Provato anche il ristorante italiano, il bar piscina per il pranzo e il ristorante BBQ, tutti con cucina di qualità. Unica pecca: non ci hanno lasciato il late check out pur avendo ampia disponibilità di stanze. Infatti, da Booking era possibile effettuare una prenotazione per la notte. Non hanno camere di cortesia ma solo docce con spogliatoio vicino alla palestra, ma bisogna ricordarsi di chiedere gli asciugamani.
Dear Wendy72Parma,

Thank you for taking time to share with us your experience at Angsana Laguna Phuket. Our team is very pleased to note that you had an enjoyable stay with us. Your compliments for the room, spa, and restaurants are valuable in helping us to maintain a high level of service standards and it will certainly be shared with our team.

Your feedback regarding the late check out has been noted for further review and action. Thank you for bringing this to our attention

Thank you again for your recent visit and we hope that you will have an opportunity to visit us again in the future.

Sincrely yours,
Kanittha Detmak
Hotel Manager
Salsakiwi
Review dated 24 Feb 2024
Retour en terre connue…
Nous sommes venus là en 1996 pour la première fois, alors que l’hôtel faisait partie d’une chaîne américaine. C’était notre premier voyage en Thaïlande et nous avons eu un vrai coup de cœur pour ce pays, probablement aussi grâce à ce Resort…
Nous y avons retrouvé ce que nous avions tant aimé…
L’accueil est cordial et on nous a attribué notre chambre presque immédiatement, alors qu’il était tôt le matin, ce qui est important lorsque vous avez fait 11 heures d’avion pour arriver là. La chambre est vaste et très bien équipée. La literie est vraiment très confortable et propre.
Il y a un bon choix de restaurants et on mange bien partout. Toutefois, il n’y a pas énormément de choix au niveau des poissons et fruits de mer (juste du saumon et du fish & chips…). Le personnel est globalement très sympathique et toujours prêt à aider. Le buffet du petit déjeuner est « gargantuesque » et offre tout ce qu’on peut imaginer.
Mais le « Must » c’est l’immense piscine avec ses diverses animations pour les enfants, le pool bar, les jacuzzis, les petites chutes, bref, vraiment un lieu particulier que nous avions déjà apprécié lors de notre première visite. Il y a également un endroit prévu pour le calme et la détente « Quiet Place » et c’est très appréciable. Et de plus, l’eau est très agréable car elle n’est pas froide.
La plage est également magnifique et les transats sont vraiment très confortables et il y en a suffisamment pour tout le monde, ce qui est aussi appréciable.
Je dirais qu’une des seules choses qui est un peu gênante, c’est la fiabilité du Wifi hors de la chambre ! Mais, c’est les vacances alors… on peut se passer de portable !
En résumé, nous avons passé un bon séjour dans cet hôtel et j’aimerais volontiers y retourner…
Dear Salsakiwi,

We greatly appreciate your enlightening review on your recent stay and the time you have taken to share it with us, so thank you.
We are very pleased to learn that you were impressed with services and facilities of our resort, especially the fantastic swimming pool, the choice of restaurants, the room, beach, staff, service, and will be sure to share this feedback with our entire team.

In regards to your comment regarding the wifi issue, we sincerely apologize for this and rest assured it has been rectified.

Thank you again for your trust and loyalty in Angsana properites. We look forward to welcoming you to our unique resort whenever your travels bring you to Phuket.

Sincerely yours,
Kanittha Detmak
Hotel Manager

Stehane
Review dated 22 Feb 2024
Excellent séjour
Très bel hôtel, chambre sur la lagune très confortable, salle de bain mérité une rénovation, la baignoire à l'extérieur n'as aucun intérêt, juste d'apporter de la chaleur à la chambre. La plage est magnifique avec des bains de soleil très confortables, j'ai enlevé 1 étoiles à cause de la restauration qualité et service tres moyenne....nous avons pris la 1/2 pension .. . Peu de choix , les boissons sont facturés hors de prix pour le pays ainsi que l'eau minérale, Plus chère que dans les restaurants de France . Pleins de restaurants sur la plage de très bonnes qualités avec des prix corrects .
Dear Stehane,

We greatly appreciate the time you have taken to share your experience regarding your recent stay at Angsana Laguna Phuket.

Please rest assured that all your feedback, from the bathroom conditions to the food & beverage pricing will be followed up in our regular operational reviews to help improve our product and services. We do apologize for the unpleasant experience you encountered.

Thank you again for taking the time to share your thoughts with us. We value your patronage and look forward to welcoming you back to Angsana Laguna should your explorations bring you back to Phuket in the future.

Sincerely yours,
Kanittha Detmak
Hotel Manager

446ramos
Review dated 13 Feb 2024
Vacation
Das Hotel war super gross die Mitarbeiter sehr sehr freundlich besonders zum Frühstück da bedanken wir uns beim Hr.Rin !!

bis auf das unsere zimmer immer so spät geputzt worden sind ist es weiter zum empfehlen besonders für familien!!!!:)
Dear Ramo S,

I am delighted to hear that you enjoyed your stay at Angana Laguna Phuket and that our resort, staff, and service were special highlights.

In regards to your feedback regarding the room cleaning, we sincerely apologize for this and rest assured it has been rectified.

Thank you again for taking the time to share your thoughts with us. We value your patronage and do hope that we will have the opportunity to welcome you back in the future.

Sincerely yours,
Kanittha Detmak
Hotel Manager
72ednad
Review dated 13 Feb 2024
Hotel
Hotel wunderschön, Service auch klasse vorallem das Team im Market Place Rin, Kabis und June klasse! Sehr familiär und auch alle Mitarbeiter sehr freundlich! Hotel kann ich jeden weiterempfehlen! Die Lage vom Hotel ist auch gut.
Dear 72ednad,

I would like to extend our sincere thanks for your inspiring feedback regarding your recent visit. I am pleased to hear that your stay exceeded your expectations and it is also fantastic to hear that you were particularly impressed with our staff and service. Your inspiring feedback will certainly be shared with our team members.

Thank you for taking your time to share your remarkable experience. We look forward to welcoming you back to our enchanting resort in the not too distant future.

Sinceraly yours,
Kanittha Detmak
Hotel Manager
273mariellac
Review dated 13 Feb 2024
El masaje perfecto en el lugar perfecto !
Tome el mejor masaje de mi vida ! Mi terapista Milie tiene las mejores manos del planeta.
Tomaría este masaje todos los días de mi
Vida !
El lugar es ideal para relajarte.
Luego del masaje el te de hierbas y miel es perfecto.
Dear 273mariellac

We appreciate your 5-star excellent rating here and are so glad to read of your satisfaction with our Angsana Spa. It is always rewarding to receive such comments and I will be sharing your sentiments with the team overall in acknowledgement of their service excellence.
We look forward to having the pleasure of welcoming you back.


Sincerely yours,
Kanittha Detmak
Hotel Manager
Lyon01
Review dated 28 Gen 2024
Sehr guter Spa. Sehr erholsam.
Sehr schöner Spa Bereich. Wir sind Laguna Member und kommen hier regelmäßig zur Massage. Khun Siri und das ganze Spa Team sind sehr zuvorkommend. Sehr guter Service und sehr sauber. Ich kann die Fusion Massage sehr empfehlen. Auch der Xana Beach Club hat sich nach der Renovierung sehr verbessert.
Dear Lyon01,

Thank you very much for your time and effort on posting this feedback. We are pleased to hear that you were satisfied with our spa treatment, services, and Xana beach. I will certainly share your encouraging comments with our associates.

We hope we will have the pleasure of seeing you again in the near future.

Sincerely yours,
Kanittha Detmak
Hotel Manager
Marco20151984
Review dated 25 Dic 2023
GENIAL MARKET PLACE LA ATENCION ES SUPER BUENA
El Restaurante Market Place es lo máximo de bueno y la atención es genial me atendieron Phoo y June fueron muy amables nos trajeron regalos el último día unos postres riquísimos nos hicieron sentir únicos, se desviven en atención a los huéspedes
Dear Marco20151984,

Season’s Greetings from the Beautiful Island of Phuket!

Thank you for taking the time to write and post your review of our property. Your compliments for our t breakfast, staff, and service are greatly appreciated and I will certainly share them with my team. I am sure they will also be delighted and inspired.

We look forward to welcoming you back to explore our enchanting resort in the not too distant future and wish you a very happy and a prosperous new year.

All the best for 2024,
Kanittha Detmak
Hotel Manager
Z4072SKevelyneb
Review dated 27 Giu 2023
Au paradis de la gentillesse et du sourire à Angsana Laguna Phuket !
Un séjour magnifique dans un hôtel exceptionnel, avec un personnel adorable, à votre écoute, serviable ! je recommande et je reviendrais !
Merçi à Run , le gentil serveur du restaurant et Pon qui me déposait chaque jour à la chambre, à cause de mes genoux !
gratitude à vous et tous les autres qui avez fait de notre séjour HERBALIFE un moment paradisiaque !
Dear Evelyne B,

What an awesome comment! Thank you so much for this 5-star response in appreciation of the excellent service provided to you from the team at Angsana Laguna Phuket.

We are always excited to read of the complete satisfaction enjoyed by our customers. Feedback such as this encourages us to continue our focus on excellence.

We look forward to welcoming you back to Angsana Laguna Phuket in the near future for another enjoyable vacation.

With best wishes from Phuket,
Kanittha Detmak
Hotel Manager
davidvU9434AS
Review dated 08 Giu 2023
Gradevole ed unica
Locale molto accogliente e personale davvero professionale e premuroso…in particolare Orn,Nang,Pin,Moo,View..assolutamente da visitare ed assaggiare le pietanze locali…il resort fantastico con molte attrazioni ed intrattenimento per tutte le età…raccomandato per viaggio famigliare..
Dear davidvU9434AS,

Thank you for taking the time to post your inspiring review and for your recent visit at Angsana Laguna Phuket. Our team is very pleased to lean that you were impressed with our resort. Your kind comments are highly appreciated and have been shared with our team members.

We look forward to welcoming you to our “Island within the Island” resort in the not too distant future.

Sincerely yours,
Kanittha Detmak
Hotel Manager

I8821CHmatteob
Review dated 08 Giu 2023
Posto di intanto, servizio Wow! Soprattutto il Market Place
Siamo stati 5 giorni in questi resort meraviglioso!
Lo staff è eccezionale! In special modo vogliamo ringraziare Jane del Market place Restaurant per il loro servizio impeccabile (si mangia alla grande) 😍
Dear 18821CHmatteob,

Thank you very much for your time and effort on posting this feedback. Your compliments towards the resort, food, and staff are greatly appreciated and it truly brings smiles to our faces when we see guests enjoy themselves while staying with us and we will do everything in our power to ensure that that smile remains long after having left us.

We look forward to welcoming you to our unique resort whenever your travels bring you to Phuket.

Sincerely yours,
Kanittha Detmak
Hotel Manager
fiorellaz977
Review dated 03 Mar 2020
Lusso ed eleganza
Abbiamo trascorso 4 giorni da favola in questo magnifico resort, soggiornando in una camera Laguna.Tenendo presente che è la tipologia di camera meno costosa, devo dire che era fantastica e pienamente soddisfacente.Consiglio di chiedere una camera vicino al Market Place, dove si fa colazione, così si è anche vicini alla spiaggia.
Tutto è molto ben curato, i ristoranti e le attività sono molto cari per essere in Thailandia, ma il lusso si paga....comunque sia a destra sia a sinistra della spiaggia si trovano posticino dove pranzare o cenare molto meno costosi.
Fare colazione sulla pagina è stato molto bello, il cibo era ottimo ed ovviamente poco "italiano", non si può pretendere in Asia cappuccio e brioche!!!
Anche i lettini sulla spiaggia erano comodi, piuttosto nuovi, così come gli asciugamani forniti.Molte belle cose si possono comprare nel negozio accanto alla Spa, con prezzi decisamente alti, ma la qualità si paga!!!!
In definitiva, consigliatissimo!!!
Dear Fiorella Z,

Thank you for taking the time to share your holiday experience on Trip Advisor. It is very much valued. Your praise for our fantastic room, nice breakfast, and comfortable sunbeds are greatly appreciated and will certainly inspire our team to continue to deliver the exceptional service and create lasting and treasured memories for all guests.

The team of Angsana Laguna Phuket is looking forward welcoming you back to explore our resort again in the near future.

Kind regards,
Michal Zitek
General Manager
Susy24121
Review dated 10 Mag 2018
sosta breve
Ci siamo fermati in qs struttura per due soli giorni.L'ottima accoglienza, la cordialità del personale, la cura, la pace e l'atmosfera che si respira, hanno reso qs breve sosta una coccola unica. Colazione ottima. l'Hotel è molto grande, ma ben organizzato.
Dear Susy24121,

Thank you for taking the time to give us feedback from your recent stay at Angsana Laguna Phuket.
I appreciate your positive remarks about our resort, and glad to hear that you had a good memorable experiences.
We hope to have the opportunity to welcome you back for another unforgettable stay in the near future.

Warm regards,
Michal Zitek
General Manager
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
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